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Accent Training:

 

The accent is equally important to any language. In a normal situation English Accent plays a major role in the business and  at gathering. It is very important to understand one's accent and make others understand your own..

For people in the Business Process Outsourcing industry( BPO) the Voice and Accent Training program is the most important and the main criteria that BPO' s mostly look for in prospective employees. Global accent and voice modulation skills are a strong requirement for those dealing with international clients.

We identify the accent problem in each person and help them to neutralize it, thus removing the mother tongue influence. Meticulous coaching by our trainers is further enhanced by rigorous practice. You would also gain significant insights into multinational cultures and learn the nitty-gritty of the way people interact and learn the right code of conduct in the west.
 

 

The Course covers

International English

Accent Neutralization                                

Telephonic Communication

E- Mail communication

Culture Training

 

Telephonic Communication

Structure of phone calls

Establishing and closing needs

Recognizing needs

Communication

Voice

Speech

Vocabulary

Manner

Listening skills

Professionalism

Empathy

Rapport building

Telephone etiquette

 

Email Communication

Email etiquettes

Punctuation rules

Business jargons

 

Culture Training

Business etiquettes

Social structure

Culture sensitivity

Local usages

Lifestyle


Focus on

Understanding international accent
Difference between Indian English & International English
Informal & Formal usages
Professional phrases & Idioms

Rhythm and stress patterns
Using intonation for attitude and emotion
Pausing and breathing
Relationship between spelling and pronunciation
Accent familiarization and extended listening practice
Mother tongue influence
Mispronounced words
Level of confidence
Level of warmth
Voice modulation
Pace and accent comprehension
Neutralization of one's own accent through the use of phonetics practice

The accent is equally important to any language. In a normal situation English Accent plays a major role at business and at gathering. It is very important to understand one's accent and make others understand your own..

 

Duration: 2 months.
 

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